1. Information We Collect
We may collect various types of information from you to provide you with our handyman services effectively. The information we collect includes:
1.1. Personal Information: This may include your name, contact information (such as email address and phone number), and residential address.
1.2. Payment Information: We collect payment information when you book our services, such as mode of payment and amount of payment.
1.3. Service Request Information: We collect information about the services you request from us, including the type of service, date, and time.
1.4. Communications: We may collect and store correspondence and communications between you and Ustaad Ji, including emails, chat logs, and phone call records.
2. How We Use Your Information
We use the information collected for the following purposes:
2.1. Service Provision: To provide the handyman services you request, including scheduling appointments, assigning service providers, and processing payments.
2.2. Customer Support: To respond to your inquiries, and requests, and provide customer support.
2.3. Improvement of Services: To enhance and improve our services, website, and user experience.
2.4. Marketing: To send you promotional materials, updates, and offers about our services. You can opt out of these communications at any time.
3. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
3.1. Service Providers: We may share your information with trusted service providers who help us deliver our services, such as handyman contractors hereby named Ustaad / Technicians.
3.2. Legal Obligations: We may disclose your information when required by law or in response to a valid legal request.
We take your data security seriously and employ appropriate measures to protect your personal information. However, no data transmission over the internet can be guaranteed as 100% secure. While we strive to protect your personal information, we cannot guarantee its security.
5. Your Choices
5.1. Access and Update: You can access and update your personal information through your Ustaad Ji account or by contacting us.
5.2. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or contacting us directly.
7. Contact Us
Ustaad Ji Handyman Services Address: Email: [firstname.lastname@example.org] Phone: [+92-300-254-63-63]