Ustaad Ji Privacy Policy Effective Date: 1st June, 2021

Introduction

Welcome to Ustaad Ji! At Ustaad Ji, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our handyman services in Karachi, Pakistan. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of information from you to provide you with our handyman services effectively. The information we collect includes:

1.1. Personal Information: This may include your name, contact information (such as email address and phone number), and residential address.

1.2. Payment Information: We collect payment information when you book our services, such as mode of payment and amount of payment.

1.3. Service Request Information: We collect information about the services you request from us, including the type of service, date, and time.

1.4. Communications: We may collect and store correspondence and communications between you and Ustaad Ji, including emails, chat logs, and phone call records.

2. How We Use Your Information

We use the information collected for the following purposes:

2.1. Service Provision: To provide the handyman services you request, including scheduling appointments, assigning service providers, and processing payments.

2.2. Customer Support: To respond to your inquiries, and requests, and provide customer support.

2.3. Improvement of Services: To enhance and improve our services, website, and user experience.

2.4. Marketing: To send you promotional materials, updates, and offers about our services. You can opt out of these communications at any time.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

3.1. Service Providers: We may share your information with trusted service providers who help us deliver our services, such as handyman contractors hereby named Ustaad / Technicians.

3.2. Legal Obligations: We may disclose your information when required by law or in response to a valid legal request.

4. Security

We take your data security seriously and employ appropriate measures to protect your personal information. However, no data transmission over the internet can be guaranteed as 100% secure. While we strive to protect your personal information, we cannot guarantee its security.

5. Your Choices

5.1. Access and Update: You can access and update your personal information through your Ustaad Ji account or by contacting us.

5.2. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or contacting us directly.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or other means.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Ustaad Ji Handyman Services Address: Email: [info@ustaadji.pk] Phone: [+92-300-254-63-63]

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. Your continued use of our services after any changes to this policy will constitute your acceptance of such changes.